I wish we could get a complete new tutorial

Your video has expired, you so long that software update, you should give a new tutorial, regardless of what you should provide documentation or a new tutorial on account, after all, we are a novice, if we are not high, and you sell this software, now I see some people in the BBS and reflects the problem, a lot of doubt, since you bought procedures should provide technical assistance, since we provide extra money to buy support?
mysite still have some error,I think we should buy a product that has a free service, and those with your free from less than, I hope you can do little adjustment, I think your product is very good. Wish really can do better in service, thank you.
mysite: http://www.gemflora.com
You always make me see tutorial, the problem is you of course is the old version, but also is not comprehensive,