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AceSEF
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POST LAYOUT (issues won't be answered unless the following questions have been answered):

Have you tried to search the support center?
From which to which AceSEF version did you try to upgrade (upgrade only)?
Did you received any error during upgrade (upgrade only)?
What is your current AceSEF version?
What is your Joomla version?
What is your PHP version?
What is your MySQL version?
Are you using a UNIX/Linux or Windows based server?
Any error output, behaviour, screenshot?

Please describe the issue below:
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TOPIC: Upgrade -> nothing happen

TOPIC: Upgrade -> nothing happen

3 months ago #16851

Upgrade -> nothing happen

Automatic update or manual gives the same since Acesef 1.5.12. Joomla goes white and nothing happen. No way to update anymore. Thanks for your help.
  • Anju Bala
  • Non-Customer
  • Posts: 27
OFFLINE
The topic has been locked.
3 months ago #16856

Re: Upgrade -> nothing happen

You versions info (Joomla, PHP etc.)?
What are the AceSEF extensions you're using?
Have you tried to open the "Global Configuration=>System=>Debug System" and set to "Maximum" the "Global Configuration=>Server=>Error Reporting" refresh the white page after update? You should receive an error message there.
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Denis Dulici
  • Lead Developer
  • Posts: 3105
OFFLINE
The topic has been locked.
3 months ago #16857

Re: Upgrade -> nothing happen

I got the same blank white page when trying to upgrade from 1.5.11 to 1.5.13. I enabled debugging and retried the update. Here's the error message I received:

Fatal error: Call to undefined function json_encode() in /localdata/mywebsite/tmp/install_4d2498442d3c5/upgrade/1.5.12.php on line 26
  • Hans Henningsen
  • VIP Customer
  • Rank5
  • Posts: 3
OFFLINE
The topic has been locked.
3 months ago #16859

Re: Upgrade -> nothing happen

Joomla is 1.5.22
PHP is 5.1.6
ACESEF is 1.5.12

went smoothly from 1.5.11 to 1.5.12
I am using SEF + internal links

the update does not work on any of my sites

Debug mode provide no specific message since it's white screen and nothing else.
  • Anju Bala
  • Non-Customer
  • Posts: 27
Last Edit: 3 months ago by Anju Bala.
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3 months ago #16860

Re: Upgrade -> nothing happen

For both, ask you hosting company to upgrade the PHP version to 5.2.0 at least.
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Denis Dulici
  • Lead Developer
  • Posts: 3105
Last Edit: 3 months ago by .
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3 months ago #16861

Re: Upgrade -> nothing happen

just updated to PHP 5.2.16 and the update worked fine.

Thanks!
  • Anju Bala
  • Non-Customer
  • Posts: 27
OFFLINE
The topic has been locked.
3 months ago #16863

Re: Upgrade -> nothing happen

I am required to keep PHP 5.1.6 (my Operations team will not allow me to update it). Can you recommend another way to upgrade AceSEF from 1.5.11 to 1.5.13? Thanks.
  • Hans Henningsen
  • VIP Customer
  • Rank5
  • Posts: 3
Last Edit: 3 months ago by Hans Henningsen.
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3 months ago #16881

Re: Upgrade -> nothing happen

Ok update went fine but now a new problem occured. Flushed all the links and cache and now the page are not coming at first. A white page is displayed instead and the debug mode reports the following:

500 - JDatabaseMySQL::query: 1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'Xolo',.............' at line 1 SQL=INSERT IGNORE INTO xxxxxx_acesef_metadata (url_sef, title, description, keywords) VALUES.........

This word "Xolo" is one of the internal links.

Since I update the PHP from 5.1.16 to 5.2.16 should I update mysql too?

What is the version needed for running ACESEF 1.5.13?

Actual version is 5.0.77
  • Anju Bala
  • Non-Customer
  • Posts: 27
OFFLINE
The topic has been locked.
3 months ago #16890

Re: Upgrade -> nothing happen

@Hans
I'm sorry but that's not possible because 1.5.13 requires PHP 5.2.0 or higher to work.

@Anju
Plz, open a new topic in General Support forum with the required info, #3 & #4
www.joomace.net/support/forums?func=rules
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Denis Dulici
  • Lead Developer
  • Posts: 3105
OFFLINE
The topic has been locked.
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