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POST LAYOUT (issues won't be answered unless the following questions have been answered):

Have you tried to search the support center?
From which to which AceSEF version did you try to upgrade (upgrade only)?
Did you received any error during upgrade (upgrade only)?
What is your current AceSEF version?
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Please describe the issue below:
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TOPIC: Delete failed: 'acesef_upgrade.zip'

TOPIC: Delete failed: 'acesef_upgrade.zip'

4 months, 2 weeks ago #15949

Delete failed: 'acesef_upgrade.zip'

All is not good when I do things it seems not to work properly. I generated a sitemap, it said it was

Clicking the upgrade gives

JFolder::create: Could not create directory
Delete failed: 'acesef_upgrade.zip'
Error: Upgrade not available

Sitemap/Generate sitemap results in it stating that it is generated ok but nothing appears. I expected something like a sitemap row to be added. I can ping google, bing etc but whatever I click nothing is displayed. I did previously have AceSEF Pro installed but now have the VIP edition and cannot work out which version it thinks is installed or what to do to fix this?

The ISP says just delete the zip file but I can't find it. Also, why is it upgrading for the non-VIP version?

All the best,
Richard.
  • Richard Price
  • Non-Customer
  • Posts: 5
OFFLINE
The topic has been locked.
4 months, 2 weeks ago #15974

Re: Delete failed: 'acesef_upgrade.zip'

Make sure that the "Global Configuration=>Server=>Path to Temp-folder" field has a valid value and/or the temp folder is writable.
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Denis Dulici
  • Lead Developer
  • Posts: 3115
OFFLINE
The topic has been locked.
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