TOPIC: Asking for support for WEEKS!

Hello

I am very frustrated at the lack of support I've got from a PAID service! I can understand NOT paying, but for goodness sake, when someone pays they expect at least SOME service!

I've upgraded acesef from the old version to the new and more confused versions...now to the latest non-working version of: 1.5.6

I'm at a lost as to WHY i am not getting support and even more problematic is why isn't this thing working like it did before these upgrades?

i also paid for virtuemart, that's not working either...

Very frustrated!

I guess you have missed something because your profile says there is no unsolved topic. Try to open a new one there is any.

Hello,

Please provide more details in the following details

# When describing a problem, always remember to state the versions of software components (AceSEF, Joomla, PHP, MySQL - don't say latest, number plz) you are using (all that may be related to problem).
# Write maximum information describing the problem, such as full error outputs, behaviour, server type (UNIX/Linux or Windows), SEF & Real URLs, screenshots, confirmation that works as expected using the core Joomla SEF etc. Writing simply "it does not work" does not help much and most likely, your post will be ignored.

Best Regards

Hello

I attached the screenshot, how come it's not showing up in my original post?

Latest Version 1.5.6
Installed Version 1.5.6
Joomla 1.5.20

I'll try to attach the screenshot again (your attachment function does not allow .gif extension?) I had to zip the file.

This is what I did, upgraded to the SEF 1st new structure (where everthing looked different), the previous allowed me to link names, the new one doesn't.

All I did after upgrading was enable SEF in the configuration, then visited the pages of my webiste, all of them are coming up with 404. This attachment is hidden for guests. Please log in or register to see it.

2 Days, 19 Hours ago

STILL NO DAMN @**#*#* SUPPORT!

Hello,

Provide supperadmin account and sent support(at)joomace(dot)net

Best Regards

Hello

I sent you the details.

The subject line of my email is: Re: Asking for support for WEEKS!

Thanks

Hello,

I got the backup your website from AceSEF=>import/migrate
I uninstalled AceSEF and re-installed the AceSEF
I got the restored your Metadata, Moved URL from AceSEF=>import/migrate

AceSEF works now, check it please.

Best Regards

Hello

Excellent Job! I'm very happy now!

Now, one last thing, how do I upgrade my subscription plan to PRO?

Thanks

Hello,

You can use the following link

www.joomace.net/e-shop/acesef/upgrade-packages

Feel free to contact us if you need further assistance.

Best Regards