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AceSEF
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POST LAYOUT (issues won't be answered unless the following questions have been answered):

Have you tried to search the support center?
From which to which AceSEF version did you try to upgrade (upgrade only)?
Did you received any error during upgrade (upgrade only)?
What is your current AceSEF version?
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Any error output, behaviour, screenshot?

Please describe the issue below:
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TOPIC: Update failed

TOPIC: Update failed

5 months, 3 weeks ago #14973

Update failed

Tried to update one of my sites to latest version and it failed see error below. Site is unavailable having to restore backup.

File does not exist in upgrade package: /admin/views/support/tmpl/changelog.php

This is joomla 1.5.17 acesef 1.3.13 to 1.5.5

Acesef works well but the updating is a concern. This is the second time update has failed and on different sites.
Regards
Paul
  • toomanylogins
  • PLUS Customer
  • Forum rank
  • Posts: 77
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5 months, 3 weeks ago #14982

Re: Update failed

I have wasted 4 hours trying to get site backup and running. I am getting application/x-httpd-php errors for the home page. Others are ok.
Any Ideas ?
  • toomanylogins
  • PLUS Customer
  • Forum rank
  • Posts: 77
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5 months, 3 weeks ago #15022

Re: Update failed

Plz, go to ACeSEF=>Upgrade and click on "Upgrade from JoomAce Server". Also, a screenshot would be helpful.
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Denis Dulici
  • Lead Developer
  • Posts: 3115
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5 months, 2 weeks ago #15269

Re: Update failed

Update worked OK to version 1.5.6.
Regards
Paul
  • toomanylogins
  • PLUS Customer
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  • Posts: 77
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5 months, 1 week ago #15346

Re: Update failed

Hello,

Feel free to contact us if you need further assistance.

Best Regards
1. Check the Documentation
2. Make a Search
3. Read Support Rules before posting
  • User avatar
  • Engin Yilmaz
  • Administrator
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