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JoomAce Support
AceSEF
Extensions Support
POST LAYOUT (issues won't be answered unless the following questions have been answered):

Have you tried to search the support center?
What is your AceSEF component version?
What is your AceSEF extension version?
What is your component version (the component for the AceSEF extension)?
What is your Joomla version?
What is your PHP version?
What is your MySQL version?
Are you using a UNIX/Linux or Windows based server?
Confirmation that works as expected using the core Joomla SEF (with AceSEF disabled)?
Have you tried to change the Router from AceSEF=>Extensions page?
Are you using caches? If yes, have you tried to disable them all?
What is the SEF & Real URLs that you're facing this issue?
Any error output, behaviour, screenshot?

Please describe the issue below:
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TOPIC: JoomGallery detail photo not displayed

TOPIC: JoomGallery detail photo not displayed

2 weeks, 6 days ago #23462

JoomGallery detail photo not displayed

Since I upgraded to JoomGallery 1.5.7.3, the full-size photo is no longer displayed on detail pages in the gallery of NorfolkCoast.Net. However, I can get them to display by disabling the System - AceSEF plugin in Joomla's Plugin Manager (as suggested at JoomGallery - Detail Images Not Displayed). Can you suggest a solution please?
  • Paul Hayward
  • PRO Customer
  • Posts: 12
Last Edit: 6 days, 22 hours ago by Paul Hayward. Reason: Removed user id, password - security risk
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2 weeks, 5 days ago #23473

Re: JoomGallery detail photo not displayed

Please, enable your 'System - AceSEF' plugin and order them truely. Please read the following article about how to order plugins

And try to change router options of 'JoomGallery' extension. To change Router oprions;

go to 'Components -> AceSEF -> Extensions -> JoomGallery -> Common Parameters -> Router' 


Regards
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Mesut Akça
  • Support Specialist
  • Posts: 247
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2 weeks, 5 days ago #23485

Re: JoomGallery detail photo not displayed

I tried re-ordering the plugins, but it didn't solve the problem. Should the System - SEF plugin be put before the AceSEF plugin, or should it be disabled? I've put my plugins into this order:

1 Other plugins
2 System - SEF
3 System - AceSEF Metadata (Content)
4 System - AceSEF
5 System - Cache

Is that correct?

I also tried the different router options, but that didn't solve the problem either. Can you suggest anything else that might help please?
  • Paul Hayward
  • PRO Customer
  • Posts: 12
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2 weeks, 4 days ago #23515

Re: JoomGallery detail photo not displayed

Please go to 'Components -> AceSEf -> Configuration -> URLs -> Advanced ->Base href value' and try the other options.

Regards
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Mesut Akça
  • Support Specialist
  • Posts: 247
NOW ONLINE
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2 weeks, 4 days ago #23519

Re: JoomGallery detail photo not displayed

I tried your suggestion. None of the other options of base href value make the detail pictures display unfortunately.
  • Paul Hayward
  • PRO Customer
  • Posts: 12
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2 weeks, 4 days ago #23524

Re: JoomGallery detail photo not displayed

'Components -> AceSEf -> Configuration -> URLs -> Advanced ->Base href value' set it as 'Leave original'. Forget to say that after changing option please delete the Sef URLs of JoomGalery component.

Regards
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Mesut Akça
  • Support Specialist
  • Posts: 247
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2 weeks, 3 days ago #23533

Re: JoomGallery detail photo not displayed

After deleting the Joomgallery sef URLs, I could not re-generate them. So I clicked the Generate URLs button but got an internal server error. I restored the base href value to 'use home page' and Joomgallery sef urls are now restored. However, detail pictures are still not being displayed.

I have recently discovered a second problem related to Joomgallery. AceSEF has been automaticaly generating Moved URLs for all the Joomgallery sef URLs, which all point to the same non-existent SEF URL. I keep deleting them, but they come back again. Could this be part of the same problem?
  • Paul Hayward
  • PRO Customer
  • Posts: 12
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2 weeks, 2 days ago #23547

Re: JoomGallery detail photo not displayed

Could you edit your "Confidential information:" area, write admin username and pssword to check the issue, plz?

Regards
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Mesut Akça
  • Support Specialist
  • Posts: 247
NOW ONLINE
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2 weeks, 2 days ago #23553

Re: JoomGallery detail photo not displayed

Thanks for your continuing help Mesut. I have added the login details to confidential info.
  • Paul Hayward
  • PRO Customer
  • Posts: 12
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1 week, 5 days ago #23700

Re: JoomGallery detail photo not displayed

I'm still waiting for a response on this problem please.
  • Paul Hayward
  • PRO Customer
  • Posts: 12
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